WordPerfect Helpline

[lemmingllama]

Just a funny story I found when poking around the internet

This is a true story from the WordPerfect help line.

Needless to say the help desk employee was fired; however, he/she is

currently suing the WordPerfect organization for "Termination without

Cause". Actual dialogue of a former Word perfect Customer Support

employee:

"Ridge Hall computer assistant; may I help you?"

"Yes, well, I'm having trouble with WordPerfect."

"What sort of trouble?"

"Well, I was just typing along, and all of a sudden the words went

away."

"Went away?"

"They disappeared."

"Hmm. So what does your screen look like now?"

"Nothing."

"Nothing?"

"It's blank; it won't accept anything when I type."

"Are you still in WordPerfect, or did you get out?"

"How do I tell?"

"Can you see the C: prompt on the screen?"

"What's a sea-prompt?"

"Never mind. Can you move the cursor around on the screen?"

"There isn't any cursor: I told you, it won't accept anything I type."

"Does your monitor have a power indicator?"

"What's a monitor?"

"It's the thing with the screen on it that looks like a TV. Does it

have a little light that tells you when it's on?"

"I don't know."

"Well, then look on the back of the monitor and find where the power

cord goes into it. Can you see that?"

"Yes, I think so."

"Great. Follow the cord to the plug, and tell me if it's plugged into

the wall."

".......Yes, it is."

"When you were behind the monitor, did you notice that there were two

cables plugged into the back of it, not just one?"

"No."

"Well, there are. I need you to look back there again and find the

other cable."

".......Okay, here it is."

"Follow it for me, and tell me if it's plugged securely into the back

of your computer."

"I can't reach."

"Uh huh. Well, can you see if it is?"

"No."

"Even if you maybe put your knee on something and lean way over?"

"Oh, it's not because I don't have the right angle - it's because it's

dark."

"Dark?"

"Yes - the office light is off, and the only light I have is coming in

from the window."

"Well, turn on the office light then."

"I can't."

"No? Why not?"

"Because there's a power outage."

"A power... A power outage? Aha, Okay, we've got it licked now. Do you

still have the boxes and manuals and packing suff your computer came

in?"

"Well, yes, I kee them in the closet."

"Good. Go get them, and unplug your system and pack it up just like it

was when you got it. Then take it back to the store you bought it

from."

"Really? Is it that bad?"

"Yes, I'm afraid it is."

"Well, all right then, I suppose. What do I tell them?"

"Tell them you're too stupid to own a computer."

Edited October 7, 2012 by Emotional Outlet

[jobonline20]

nice find....

awesome response by the help desk employee

[Dan Den]

Haha, no offense but if I were he guy on the other side of the phone I'd tell that person exactly the same thing.

But I think you should put all of these together cause it's kind of the same topic except there a different ones if you catch my drift.

[† Anras Rune]

LMAO!! Epic dude....that help guy deserves a fricking medal not a contract termination....lmfao

[Katongo]

Ha Ha.... its definitely funny that's for sure thanks for sharing