Koby Posted April 25, 2010 Report Share Posted April 25, 2010 Okay someone gave me a 360 today because it quit working.When you turn it on you get a system error telling you to contact customer support. At the bottom of the screen.. not sure if this helps but it says E 74.. I'm thinking maybe its for error 74 or something?I don't think it's the 3 rings of death that plague the 360's, as it appears to only be the bottom right corner that is lit up red.. though sometimes it flashes the bottom left corner one.. but only the right bottom stays lit.Anyone know what could be wrong.. and any fixes for it? Preferably cheap fixes that don't require that I buy anything to try and fix it? I got it for free after all. =P Quote Link to comment Share on other sites More sharing options...
† ballard Posted April 25, 2010 Report Share Posted April 25, 2010 E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU. Quote Link to comment Share on other sites More sharing options...
Koby Posted April 25, 2010 Author Report Share Posted April 25, 2010 It says MFR Date: 2006 - 08 - 27.So it was made August 27, 2006. Hmm kind of an old one eh? lol.Any way to fix it?and someone put a Halo casing on it and the top part where you put another HHD there is nothing so no HHD unless it has one on the inside. Quote Link to comment Share on other sites More sharing options...
† ballard Posted April 25, 2010 Report Share Posted April 25, 2010 Sorry... I was wrong about it being the optical drive. I was thinking about the E 64 error.Maybe this site could help you.The hard drive slot is gone? When you take off the faceplate is the microsoft warranty sticker still there? Quote Link to comment Share on other sites More sharing options...
Koby Posted April 25, 2010 Author Report Share Posted April 25, 2010 Sorry... I was wrong about it being the optical drive. I was thinking about the E 64 error.Maybe this site could help you.The hard drive slot is gone? When you take off the faceplate is the microsoft warranty sticker still there?That tells me this:E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU.So I tried the av cable my sis has for her 360... and I still get the same error.. so it's possibly whatever the ANA or HANA scaler chip is. It says its connected directly to the AV cable.. The thing I don't get.. is if it's this cable or something involved.. wouldn't it not pull up anything on the TV? lol.. as it's the cord that plugs in for the audio and picture.. you'd think if something was wrong with it.. it wouldn't.. However it clearly pulls up the error screen.So erm.. if it's truly this.. how would I fix the scaler chip? Quote Link to comment Share on other sites More sharing options...
† ballard Posted April 25, 2010 Report Share Posted April 25, 2010 I was thinking about that too... It seems like if anything was wrong with the gpu or av cable/scaler chip that nothing would come up on the screen... Have you called microsoft? Quote Link to comment Share on other sites More sharing options...
Koby Posted April 25, 2010 Author Report Share Posted April 25, 2010 I was thinking about that too... It seems like if anything was wrong with the gpu or av cable/scaler chip that nothing would come up on the screen... Have you called microsoft?Seeing as it was manufactured in 2006.. and that I just got it for free today.. I'm not so sure Microsoft would help me.How do you even get the 360 open? lol.. I can't find any screws.. and I don't want to break it trying to snap it off. Quote Link to comment Share on other sites More sharing options...
† ballard Posted April 25, 2010 Report Share Posted April 25, 2010 There's prongs that you have to push in so that it will come apart. Quote Link to comment Share on other sites More sharing options...
Daviddaman91 Posted April 25, 2010 Report Share Posted April 25, 2010 That shows how to open the 360 up and what not. Sorry I wish I could be of more help. 360's are so fragile. :\ Quote Link to comment Share on other sites More sharing options...
Koby Posted April 25, 2010 Author Report Share Posted April 25, 2010 Yeah I watched a youtube video to do it.. and well now I'm stuck on the 8 tiny screws.. I don't have anything to fit them... :/ Whats worse is I had to break the microsoft warranty seal to get this far, although I doubt the warranty was still in effect.. it would really suck if it was.. :/ Quote Link to comment Share on other sites More sharing options...
Muiki Sama Posted April 25, 2010 Report Share Posted April 25, 2010 Yeah I watched a youtube video to do it.. and well now I'm stuck on the 8 tiny screws.. I don't have anything to fit them... :/ Whats worse is I had to break the microsoft warranty seal to get this far, although I doubt the warranty was still in effect.. it would really suck if it was.. :/You will need a size 10 and size 8 security trox bits for the screws. Size 10 for the main case screws and size 8 for the three little ones on the front. You can find these bits in a precision screwdriver set. The ones that look like stars.My 360 goes rrod every few months, so I have to open it up reset the GPU heat sink.you dont need to take out the three small screws to open the case, but if you want to take out the motherboard you have to. Quote Link to comment Share on other sites More sharing options...
Koby Posted April 26, 2010 Author Report Share Posted April 26, 2010 You will need a size 10 and size 8 security trox bits for the screws. Size 10 for the main case screws and size 8 for the three little ones on the front. You can find these bits in a precision screwdriver set. The ones that look like stars.My 360 goes rrod every few months, so I have to open it up reset the GPU heat sink.you dont need to take out the three small screws to open the case, but if you want to take out the motherboard you have to.I dunno what size I used.. but it was bigger than the 8 black tiny ones.. and I took out all of the silver ones with it.*update*So I got it open but that chip doesn't seem loose... I still did this anyways: http://www.youtube.com/watch?v=S3QYIkVT2lIHowever that didn't do anything.. and I still get the same error.. Anyone know what could be wrong and what I should do to fix it?*update 2 *Umm... I don't think the fans are working.. lol.. it was blowing hot air when I left it on the error screen and I looked and the fan wasn't moving.. It should be always blowing right? Well could the fans be whats throwing this error and if so how do you fix them? Quote Link to comment Share on other sites More sharing options...
Muiki Sama Posted April 26, 2010 Report Share Posted April 26, 2010 the link to the youtube Video is not working.And what 8 black screws? Are you into the metal case or not? Quote Link to comment Share on other sites More sharing options...
Koby Posted April 26, 2010 Author Report Share Posted April 26, 2010 Fixed the link.. and it was the black screws in the vid that showed how to open it.*update* wow.. dunno what happened but it's working now. xD*update 2* ok its not working again... but now its to top 2 lights blinkin red.. and nothing is showing in the screen. I notice the fans stop when it does this.. So maybe there is a problem with the fans or the power to the fans.. could this possibly be doing this?I turn it off and back on and it works for a moment (couple of minutes).. then it stops and displays the top two lights and the screen goes blank and the fans stop. Quote Link to comment Share on other sites More sharing options...
Muiki Sama Posted April 26, 2010 Report Share Posted April 26, 2010 Fixed the link.. and it was the black screws in the vid that showed how to open it.*update* wow.. dunno what happened but it's working now. xD*update 2* ok its not working again... but now its to top 2 lights blinkin red.. and nothing is showing in the screen.Xbox 360's arelike that. Quote Link to comment Share on other sites More sharing options...
† cloud1414 Posted April 26, 2010 Report Share Posted April 26, 2010 You might need to the xclamp fix. I posted a thread about it awhile ago. try that, its worth a shot. should only cost you around $15 to do that fix. make sure there is no dust in the heat sinks also. the system could be over heating. Quote Link to comment Share on other sites More sharing options...
Koby Posted April 26, 2010 Author Report Share Posted April 26, 2010 You might need to the xclamp fix. I posted a thread about it awhile ago. try that, its worth a shot. should only cost you around $15 to do that fix. make sure there is no dust in the heat sinks also. the system could be over heating.I don't want to have to spend money on something I got for free if there is a chance that it might not fix it. =P You sure that will fix it? I honestly don't see how changing the clamps/bolts out for something makes it work better.. lolz O.o Quote Link to comment Share on other sites More sharing options...
Nightmare Posted April 26, 2010 Report Share Posted April 26, 2010 just give it to some X360 technician, point a gun at him and force him to fix it for free PS3 beats X360 any day... that's coz FF XIII has better graphics and sound on PS3 plus there is God Of War 3 too.. Not to mention Uncharted!!! but it's a sad thing Mass Effect and Left 4 Dead aren't there for PS3 Quote Link to comment Share on other sites More sharing options...
Muiki Sama Posted April 26, 2010 Report Share Posted April 26, 2010 You might need to the xclamp fix. I posted a thread about it awhile ago. try that, its worth a shot. should only cost you around $15 to do that fix. make sure there is no dust in the heat sinks also. the system could be over heating.the x-clamp fix is only for fixing the cpu or gpu which is the rrod.since it is A/V problem, drilling holes in the motherboard is not the answer. Quote Link to comment Share on other sites More sharing options...
† cloud1414 Posted May 4, 2010 Report Share Posted May 4, 2010 well one you dont drill holes in the motherboard, dont know where the hell you heard that lol XD trust me i know what im talking about since i fixed my own 360 so what all is wrong with it? do you get the red light in the bottom right hand corner and a error screen pops up saying e74? Quote Link to comment Share on other sites More sharing options...
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