† Valdearg Posted January 6, 2016 Report Share Posted January 6, 2016 Hello All, Yesterday evening I noticed an issue with certain emails not arriving from the server which hosts Kametsu where any emails to the Hotmail/Live/MSN email addresses were being rejected by Microsoft. This is due to the server being incorrectly detected as sending out spam emails. I have applied to Microsoft to have this restriction removed, and they have agreed to do so, though they have restricted the number of emails that come through. Hopefully this should not affect us however. Therefore, any topic replies, private messages, or email notifications to Hotmail users will not have come through between 2016-01-05 at 15:45 GMT+0 and 2016-01-06 at 00:30 GMT+0. There may be some issues with emails from Kametsu for a little while, I'll be taking a more in depth look at this in the evening. If anyone notices anything unusual in the emails, let me know. 3 Link to comment Share on other sites More sharing options...
Alan B'Stard Posted January 14, 2016 Report Share Posted January 14, 2016 My email address validation message went to Hotmail spam folder, but that's where such messages go from all discussion forums by default, so I'm used to that. Link to comment Share on other sites More sharing options...
Koby Posted January 14, 2016 Report Share Posted January 14, 2016 If people could add the email address to their white-list/not-spam lists and click the 'not spam' button on any emails they get from the community it'd help as well to ensure they get the emails to their inbox instead of spam folder. Sucks that our emails are flat out being rejected though rather than placed in the spam folder. The end users can't do anything if they don't at least get the email in some fashion. 1 Link to comment Share on other sites More sharing options...
aliqandil Posted January 14, 2016 Report Share Posted January 14, 2016 15 hours ago, Koby said: Sucks that our emails are flat out being rejected though rather than placed in the spam folder. The end users can't do anything if they don't at least get the email in some fashion. I didn't even know that was a possibility!!! Is it even legal not to deliver an email to an intended user? Link to comment Share on other sites More sharing options...
ZeroPenguins Posted January 14, 2016 Report Share Posted January 14, 2016 I don't see why it's illegal. It's their server, they own the damn email services and not to mention you're agreeing to their TOS. If you don't like it, then don't use it. 1 Link to comment Share on other sites More sharing options...
† Valdearg Posted January 14, 2016 Author Report Share Posted January 14, 2016 6 hours ago, aliqandil said: I didn't even know that was a possibility!!! Is it even legal not to deliver an email to an intended user? They do a lot to try and handle the increase in spam, they're allowed to ban email servers as they wish. Our thoughts were that someone on the same subnet as the server is on was sending out spam so we got caught in the wide ban. Link to comment Share on other sites More sharing options...
Nelliel Posted January 15, 2016 Report Share Posted January 15, 2016 I just signed up to and the validation email went straight to spam so it was good I looked there before deleting everything in it like I was going to. Link to comment Share on other sites More sharing options...
Koby Posted January 15, 2016 Report Share Posted January 15, 2016 4 hours ago, Nelliel said: I just signed up to and the validation email went straight to spam so it was good I looked there before deleting everything in it like I was going to. At least you got it. =) Some people are apparently not getting the email at all because their email provider had completely blocked anything from the forums server. Welcome to the community @Nelliel 1 Link to comment Share on other sites More sharing options...
Nelliel Posted January 16, 2016 Report Share Posted January 16, 2016 Really? that's just rude! I wonder why they would do such a thing. And thanks Link to comment Share on other sites More sharing options...
ElementalCards Posted February 5, 2016 Report Share Posted February 5, 2016 For some reason, all notifications are classified as spam by Gmail. It wasn't like that last year after the forum upgrade. Link to comment Share on other sites More sharing options...
† Valdearg Posted February 5, 2016 Author Report Share Posted February 5, 2016 6 minutes ago, ElementalCards said: For some reason, all notifications are classified as spam by Gmail. It wasn't like that last year after the forum upgrade. GMail's spam filtering is complete shit, just make a rule to not put it in junk. Link to comment Share on other sites More sharing options...
ptbo2 Posted April 9, 2016 Report Share Posted April 9, 2016 I am with Hotmail, and my confirmation email came through just fine, but of course put in junk folder until I approved that it was safe. Link to comment Share on other sites More sharing options...
biggityboss Posted July 26, 2016 Report Share Posted July 26, 2016 My validation email came through my inbox Link to comment Share on other sites More sharing options...
SaviourStar Posted August 26, 2016 Report Share Posted August 26, 2016 worked fine for me Link to comment Share on other sites More sharing options...
Davidozs Posted September 13, 2016 Report Share Posted September 13, 2016 I am a hotmail user and i got the email just fine. Link to comment Share on other sites More sharing options...
Neko-fish Posted September 20, 2016 Report Share Posted September 20, 2016 I receive the email notices fine ...I use hotmail I've always have gotten the notices for threads I've replied to.. Link to comment Share on other sites More sharing options...
† Valdearg Posted September 20, 2016 Author Report Share Posted September 20, 2016 This thread is closed as this issue was resolved months ago and I'm not responsible for the emails any more. Link to comment Share on other sites More sharing options...
Recommended Posts